Event Registration
Management Application (ERMA)

NEW! Event Registration Management Application (ERMA)
Our Division has a new online registration system for our training programs. ERMA has taken the place of STARS, and you will soon notice additional features to assist you with your training needs. If you've used STARS in the past, you'll notice that ERMA is very similar.

If you are a State Employee looking for state employee programs such as Inappropriate Behavior, New Employee Orientation, or Supervisory Programs, you will need to register for these types of training through the Arizona Learning Center on the Human Resources Information System (HRIS) portal at www.hr.az.gov.

The web address for our registration system is now www.erma.az.gov - please bookmark this or access this link through our website under STARS/ERMA On-Line Training Registration.

If you have reached this page and are looking for assistance with an issue you're having, please review the following areas before contacting our office for assistance. If you cannot resolve your issue using this help page, we would be more than happy to assist you.

• Features (how to search for classes, enroll/cancel registration, print transcripts and certificates)
• Log In
• First Time Users
• Forgot EIN
• Forgot Password
• Frequently Asked Questions

Overview of ERMA - www.erma.az.gov
The Home Screen will show three options for training classes: Dept of Economic Security, Fire Marshal, and Dept of Military Affairs and Emergency Management. These are not links, but are there for informational purposes and contact information for the various programs of by these agencies. Our programs can be found under Dept of Military Affairs and Emergency Management.

If you have used the former STARS system in the past, but this is your first time logging into the new ERMA, you MAY need to reset or update your password. Before contacting our office for assistance, please read through the options below if you're having trouble logging in.

If you select an option that requires a password reset, or request for your ID number, please wait at least one day prior to contacting our office for assistance. It may take up to a day to have that information emailed to you.

Also ensure you check your email's SPAM filter for the erma.az.gov address, usually "donotreply@erma.az.gov"..

A note on "Waitlisting": Waitlisting is normally used when a course is full. If that's the case, we have no way of knowing from week to week how many seats will open up, and whether or not individuals on the waitlist will be offered space in the class. We periodically review course rosters and enroll waitlisted individuls when space becomes available. When your status is changed from waitlisted to enrolled, you will receive a confirmation email.

At times, our agency will also use waitlisting as a way to ensure only qualified, eligible individuals are enrolled in the class. Those whose status can not be easily verified through ERMA will be contacted if additional information is required prior to confirming their enrollment. Whether a course is full, or if we require additional verification of your eligibilty, if we use the waitlisting option during enrollment, ERMA will ask if you would like to "join the waitlist". You must select YES if you'd like to be added to the waitlist. ADEM reserves the right to deny an idividual's enrollment based on course maximum attendance, or if the enrollee does not fit within the target audience for the program.

ONCE LOGGED IN, you can access the following features:

• Account Info (located across the top next to your name and EIN): Allows you to keep your account current with agency, phone numbers and email address.
• Search for a Class: using the 8-digit Event ID is the easiest way to find a particular class. OR, you can enter the course number to find all dates and locations for that class.
• Enroll or Cancel: To enroll, click "ENROLL" next to the date and location of the class you're interested in. To cancel, click "CANCEL" next to the course you're enrolled in. Please do not contact our office to Enroll or Cancel unless you've already gone through the help options below.
• Training Record: This allows you to see all of the classes you're currently scheduled or waitlisted for, and all recent classes you've attended or canceled.
• Transcript: This provides an unofficial transcript of the completion status of all classes you've signed up for.
• Certificates: You can print a course completion certificate at any time by accessing your Training Record, and clicking the Printer Icon to the right of the course information. You will need to ensure your printer prints the certificate in Landscape Mode (sideways) on your printer.
• Training Site/Location: When viewing upcoming events, or classes you're scheduled to attend, you can get directions to the training facility by clicking on the

To Log In:

• You'll find the "Log In" link in the left navigation pane. Click that to log in or to create an account.
• Provide your Employee ID Number (EIN or user ID) and password to log in to your account.

First Time Users:

• You'll find the "Log In" link the left navigation pane. Click that to log in or to create an account.
• Click the link that reads, "If you're a first time user of ERMA/STARS click here".
• ERMA will then ask for your name and agency; leave the agency blank on this screen. ERMA will verify whether or not you have an account, or if you need to create a new one. If your name and email appear as one of the returned results, then you've created an account at some point in the past. Click the envelope link next to your name to send your EIN (Employee ID Number) to your email address and follow the instructions for "Resetting/Forgot Password".
• Otherwise, Click the link in the middle of the screen that reads, "Create a New STARS EIN". Follow the on-screen instructions to create an account. After the account creation is complete, you will be shown your EIN and emailed a temporary password. Write down your EIN! This will be your log in ID for future use in the system.
• Return to the Log In screen and log in with your EIN and temporary password. Follow the on-screen instructions to create a new password that you can easily remember for future use.

Forgot EIN:

• On the Log In screen, click the link for "Lookup your EIN".
• ERMA will ask for your name and agency; leave the agency blank for this step. ERMA will then verify whether or not you have an account, or if you need to create a new one. If your name does not appear, then you do not have an account and must create one following the directions above for "First Time Users". Otherwise, your name and email should appear as one of the returned results. Click the envelope link next to your name to send your EIN (Employee ID Number) to your email address.
• If you're sure the account is yours, but the email address is no longer valid or missing, OR if you do not receive an email by the next business day, you will need to contact our office for assistance.
• Once you receive the email with your EIN, you will need to return to the Log In screen and follow the log-in instructions. If you've also forgotten your password, follow the directions below.

Forgot Password:

• On the Log In screen, click the link for "Reset Password". After clicking that link, ERMA will ask for your EIN. After you click "Submit", ERMA will ask you to confirm. When you confirm, an email will be sent to your address with a temporary password.
• If your email address is no longer valid, or if you do not receive an email by the next business day, you will need to contact our office for assistance.
• Return to the Log In screen and log in with your EIN and temporary password. Follow the on-screen instructions to create a new password that you can easily remember for future use.

ERMA Frequently Asked Questions:

• What is an "EIN"?
  • EIN stands for Employee Identification Number. This used to be used by state employees as a unique identifier for an employee's training record. Although our system is now open to all eligible responders, we continue to use this number to reference your student account.
• I forgot my EIN. How do I find out what it is?
  • Refer to the steps for "Forgot EIN".
• I forgot my password. How do I get a new one?
  • Our office does not have access to your password, so we cannot tell you what it is if you've forgotten it. You will need to ensure your email address in the system is correct, and they follow the steps for "Forgot Password".
• My email address has changed, and I forgot my password. How do I have my password sent to my new email address?
  • If you have forgotten your password AND you know your email address is not correct, you will need to contact our office for assistance.
• How do I find a find a list of upcoming classes?
  • Our search feature is currently limited, but we are working on a calendar option for ERMA that will allow users to see all upcoming classes. For now, you can visit our ADEM Training Calendar, which can be found in the right navigation pane of our website at www.dem.azdema.gov/preparedness.
• How do I find a specific class? OR What is an Event ID number?
• Each scheduled class has a unique Event ID number. This number is listed on all bulletins advertising the training event. Use this number in the "Search for Class" option, and the class you're interested in will be displayed in the results. If you do not have the Event ID number, please contact the individual that notified you of the class to ensure you can get a copy of the original advertisement. If you're forwarding a training announcement, be sure to include to Event ID number for those you're sending it to.
• How do I enroll multiple people into a class?
  • Our system does not allow one user to do "batch" enrollments. Each attendee will need to create their own account and enroll themselves in the class. We realize this causes problems when your agency has numberous individuals, all who have to create new accounts, but this is how we provide individual records of training for each person. When one person creates accounts and enrolls people, those individuals usually end up having incorrect information in their accounts, or not having access to their accounts to obtain necessary course information. If anyone is having difficultly creating their account or enrolling, please refer them to this help page, or contact our office for assistance.
• Why can't people just call your agency or the Point of Contact for the class to get enrolled instead of having to go through this online process?
  • Our agency hosts 20 to 40 classes per month. We are not staffed to manually enroll students in our programs. We provide our on-line system so that each student can browse for relevent training, self-enroll in upcoming events or self-cancel their registrations, access their training records, print certificates of completion, and perform other services our agency is not equipped to provide. Creating an account takes less than 2 minutes, and once an account is created, searching for and enrolling in a class is as simple as entering the event number and clicking the "enroll" button. However, when students have gone through our help options and still need assistance, we are always on-hand during normal day-time business hours to assist.
• Why am I waitlisted for a class, and when will I know if I'm approved to attend?
  • Please see the section on "Waitlisting".
• How do I print a certificate of completion for a class I attended?
  • Please refer to the "Features" section for viewing and printing certificates.
• I need to know who from my agency is enrolled in (or completed) a class. How can I get a roster?
  • Permission to view or obtain a copy of a roster must be requested through our office on an "as-needed" basis. If your agency is the host for the training, your ERMA account will provide you with "Viewer" access to the course roster. Otherwise, you will need to contact our office for assistance.

CONTACT
If this page was not able to provide you with the support you needed, please contact us for assistance through our Training and Exercise Administration number.